Real leadership isn’t about plans that go smoothly—it’s about staying calm and smart when things get messy. This chapter walks you through surfacing and articulating how you’ve handled high-complexity challenges.

Output: A written case study: “A Messy Problem I Solved”

easy problems are being automated.

super hard problems are not. people are still doing those. you need to identify them and solve them wherever they are.

imagine you are a potential employer. anyone who solves problems is someone you want to hire.

does this person have the ability to learn and solve problems? that is the central question of the employer.